Worlderly (“Worlderly”, “we”, “us”, or “our”) is committed to protecting the personal data and privacy of parents, guardians, and children who use our services. We operate in accordance with the Singapore Personal Data Protection Act 2012 (PDPA) and follow globally recognised best practices for protecting children’s data.
This Privacy Policy explains how we collect, use, disclose, store, and protect personal data when you access our website, register for trial classes, enrol in programs, or interact with our platform.
1. Scope of This Policy
This Privacy Policy applies to:
- Parents or legal guardians who interact with Worlderly
- Children enrolled in Worlderly programs
- Visitors to our website
- Users of our learning platforms, communication tools, and services
By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Personal Data We Collect
a) Parent / Guardian Information
We may collect:
- Full name
- Email address
- Contact number
- Communication records (emails, messages, calls)
b) Child Information
We may collect:
- Child’s full name
- Date of birth
- Grade / academic level
- School name
- Learning progress, assessments, and teacher notes
- Attendance records
- Portfolio work and assignments
c) Class & Platform Data
- Class schedules and enrolment details
- Trial class records
- Feedback and performance observations
d) Payment Information
- Payment transaction details (amount, date, status)
⚠️ Important:
Worlderly does not store credit/debit card details. All payments are processed securely through third-party payment gateways.
3. Purpose of Collection and Use
We collect personal data only for legitimate educational and operational purposes, including:
- Scheduling and delivering online classes
- Assessing learning levels and placing students appropriately
- Creating personalised learning journeys
- Communicating with parents about classes, progress, and updates
- Maintaining quality, training, and improvement of teaching
- Managing billing, subscriptions, and records
- Ensuring platform security and operational integrity
- Complying with legal and regulatory obligations
We do not collect data for purposes unrelated to education or service delivery.
4. Children’s Data & Parental Consent
Worlderly provides educational services to children only with the consent of a parent or legal guardian.
By registering your child for a trial class or enrolment, you confirm that:
- You are the parent or legal guardian of the child, and
- You consent to the collection, use, and processing of your child’s personal data for educational purposes in accordance with this Privacy Policy.
5. Class Recordings
All live classes conducted on Worlderly may be recorded for internal purposes, including:
- Quality assurance
- Teacher training and evaluation
- Academic review and improvement
These recordings:
- Are stored securely
- Are accessible only to authorised Worlderly personnel
- Are not shared publicly
- Are not used for marketing without explicit written consent from parents
6. Disclosure and Sharing of Personal Data
We do not sell or rent personal data.
We may share personal data only when necessary and limited to the following parties:
a) Service Providers
- Payment gateways
- Scheduling and communication tools
- Cloud hosting and infrastructure providers
These providers are bound by confidentiality and data protection obligations.
b) Partner Companies
We may share limited personal data with partner companies working with Worlderly (such as curriculum partners, technology providers, or educational collaborators), strictly for educational, operational, or service-delivery purposes.
Such sharing is done:
- On a need-to-know basis
- With appropriate data protection safeguards
- In compliance with PDPA
7. Data Storage & Protection
We take reasonable and appropriate measures to protect personal data, including:
- Secure servers and controlled access
- Restricted access to authorised personnel only
- Use of trusted cloud infrastructure
- Internal policies governing data handling and confidentiality
While no system is completely secure, we continuously review and improve our safeguards.
8. Data Retention
We retain personal data only for as long as necessary to:
- Provide educational services
- Fulfil legal, regulatory, and administrative obligations
When data is no longer required, it is securely deleted or anonymised.
9. Your Rights Under PDPA
As a parent or guardian, you have the right to:
- Request access to personal data we hold
- Request correction of inaccurate or incomplete data
- Withdraw consent for data use (subject to legal and service implications)
Requests can be made by contacting us using the details below.
10. Cookies & Website Analytics
Our website may use cookies and basic analytics tools to:
- Improve site performance
- Understand usage patterns
You may adjust browser settings to refuse cookies, though some features may be affected.
11. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in:
- Legal requirements
- Our services or operations
Updated versions will be published on our website with a revised “Last Updated” date.
12. Contact Us
If you have any questions, requests, or concerns regarding this Privacy Policy or your personal data, please contact us at:
Email: privacy@worlderly.com
Final Note
At Worlderly, protecting children’s privacy and earning parents’ trust is central to our mission. We are committed to handling personal data responsibly, transparently, and with care.